Privacy Policy

Last Updated: 25/02/2026

1. Introduction

Bulldog Carwash (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), 4 of 2013 and other applicable South African laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website: https://www.bulldogcarwash.co.za

2. Information We Collect

We may collect the following information:

2.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Vehicle registration details

  • Billing and payment information

  • Membership details

  • IP address

  • Location data (where applicable)

2.2 Automatically Collected Information

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

3. How We Collect Information

We collect information when you:

  • Complete contact forms

  • Sign up for memberships

  • Purchase services or vouchers

  • Subscribe to newsletters

  • Enter competitions or promotions

  • Interact with us via social media

  • Use our website

4. Purpose of Processing Personal Information

We process personal information to:

  • Provide car wash services

  • Manage memberships

  • Process payments

  • Communicate promotions and updates

  • Improve website functionality

  • Comply with legal obligations

  • Prevent fraud and ensure security

5. Legal Basis for Processing (POPIA Compliance)

We process personal information based on:

  • Your consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

6. Sharing of Information

We may share personal information with:

  • Payment service providers

  • IT and hosting providers

  • Marketing service providers

  • Franchise partners (where applicable)

  • Legal or regulatory authorities (if required)

We do not sell personal information.

7. Data Security

We implement reasonable technical and organisational measures to protect personal information against:

  • Loss

  • Unauthorised access

  • Alteration

  • Disclosure

However, no online system is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Comply with legal obligations

  • Resolve disputes

9. Cookies & Tracking Technologies

Our website may use:

  • Cookies

  • Google Analytics

  • Meta Pixel

  • Other tracking technologies

You may disable cookies in your browser settings, although some features may not function properly.

10. Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion (where legally permissible)

  • Withdraw consent

  • Object to processing

  • Lodge a complaint with the Information Regulator (South Africa)

Requests can be sent to: info@bulldogcarwash.co.za

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page.

13. Contact Information

Bulldog Carwash
Email: info@bulldogcarwash.co.za